Software

Currently under construction as we expand our step by step tutorials.

Serenity Pet Care Professionals LLC utilizes the Precise Petcare software for information retention, scheduling, and invoicing.
This page serves as a table of contents to our step by step guides on using the software so there is no confusion about what information we need and how to navigate it.

New clients, click here

For a how-to on updating your “My Info”, click here

For a how-to on updating your “Pet(s)”, click here

For a how-to on updating or viewing your Terms of Service or Vet Release and Advance Directive, click here

For a how-to on requesting visits, click here

For a how-to on editing already scheduled visits, click here

For a how-to on viewing and paying invoices, and viewing payment history, click here

For a how-to on accessing the messages sent via the portal, click here

For a how-to on navigating the Dashboard page, your guess is as good as ours. The need for visit analytics doesn’t make sense to us either. We don’t generally suggest using this page, as it’ll redirect you to the other headers anyway. You can make this page less overwhelming to look at by clicking the “-” button on each banner.